Overview

At AETHERLIS, we are committed to providing our clients with exceptional products and services. If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.

Eligibility for Refund

To be eligible for a refund, you must request it within 30 days of your purchase. The product must be in its original condition, and all original parts and packaging must be returned to us.

Process for Refunds

To initiate a return, please contact us at [email protected] with your order details. Our customer service team will guide you through the process and provide a shipping address for returns.

Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

Exceptions

Some items are non-refundable, such as downloadable software products and customized products. Please contact us for further clarification on the refund policy for specific products.